Weathering the Storm: SAWS Emergency Preparedness Efforts and Disaster Recovery
Presented By: Alycia C. Tretta, San Antonio Water Systems (SAWS)
Water systems are good at responding to small and medium water emergencies, but what happens when you have a large or new water emergency event that disrupts water and wastewater services? It is critical that your system can provide water and wastewater services during times of crisis. New hazards/threats, large events and cascading/complex events can have significant impacts to a water or wastewater system. Systems must become resilient to the everchanging threat landscape. By implementing an emergency management program, systems can improve their resiliency to handle all-hazard complex events. This presentation will cover conducting a risk and vulnerability assessment, emergency response and specific hazard/threat plans, incident response training and exercises, claims and seeking reimbursement, and communication, documentation, and post-incident reports through best practices and lessons learned at the San Antonio Water System.
Alycia C. Tretta is the Director of Operations Support for the Production Operations & Maintenance group at San Antonio Water System (SAWS). She has worked in the Customer Service, Innovation and Efficiency, Engineering, Office of the COO, Production and Treatment departments throughout her 18+ years at SAWS. She is responsible for filing the FEMA/TDEM Disaster Reimbursement Claims and oversees the emergency mass notification system for SAWS. She is a Certified Public Manager for the State of Texas and holds a Master of Arts in Legal Studies from Texas State University-San Maros and a Bachelor of Arts in Business Administration from Texas Lutheran University.
TCEQ approved for 1 CEU Credit Hours
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